Most validation issues come from a small detail.
Go through this checklist before contacting us.
1. Check where you are typing
Right device: Make sure you are on the device named in the task (R1, SW1…).
Right mode: Look at the prompt. Interface commands need
(config-if)#,showcommands need#.
2. Check what you typed
Typos: Re-read the command letter by letter.
Interface names: Match the task exactly, like
g0/1vsg0/2.
3. Check the values
Exact values: Use the exact IP addresses, VLAN numbers, names and masks given in the task.
4. Still blocked?
Ask the community: Join our Discord server and post your question.
Other learners and our team will help you get unstuck.
5. Think it's a bug?
If you're sure your command is correct, reach out through the in-app chat or email us at [email protected]. Include the lesson name and a screenshot of the terminal.
