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Understanding Premium

Learn what's included in Free and Premium, and how to get the most out of your subscription.

Written by Elwin BERRAR

PingMyNetwork has two plans for individual learners: Starter (free) and Premium. Here is exactly what each one includes.

1. What's included in Starter (Free)

  • Certification Paths: Access the first module of every path (CCNA, CCNP ENCOR, CCNP ENARSI).

  • Hands-on Labs: Complete 18 labs to try the interactive CLI.

  • Exam Simulator: Take a 10-question practice exam.

  • Flashcards: Review flashcards from the first modules.

  • Community: Join our Discord and get help from other learners.

2. What Premium unlocks

  • Full Access: Every lesson in every certification path.

  • All Hands-on Labs: Configure routers and switches in every lab across all paths.

  • Unlimited Exam Simulator: Practice in real exam conditions, as many times as you want.

  • Exam Study Mode: Review every mistake with detailed explanations.

  • Full Flashcard Review: Daily review across all modules.

  • Certificates of Completion: Earn a certificate for each path you finish.

3. Billing & Guarantee

  • Monthly or Yearly: Choose your billing period. The yearly plan saves you 5 months.

  • Local Pricing: Prices adapt to your country and currency.

  • 14-Day Money-Back: Not satisfied? Get a full refund within 14 days. See Refund Policy.

  • Cancel Anytime: Keep Premium until the end of your billing period.

4. Premium not showing on your account?
If you paid but still see the Starter plan:

  • Log out and log back in to refresh your account.

  • Check your email: Make sure you're logged in with the same email you used to pay.

  • Still stuck? Reach out through the in-app chat or email us at [email protected] with your payment receipt.

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